Terms of service.
General
“The Rental Company” is The Little Tent Event Co. “The Client” is the person who books the Equipment or utilizes Company services. “The Equipment” means the entirety of material goods provided by the Rental Company for the use of the Client.
These Terms and Conditions apply to all agreements entered into between the Rental Company and the Client, unless expressly excluded in writing by the Rental Company. Clients that pay their deposit or the total cost of their party are expressly agreeing to and are stating that they have read these Rental Agreement terms.
INDEMNITY/HOLD HARMLESS.
Client will take all necessary precautions regarding the items rented, and protect all persons and property from injury or damage. Client agrees to hold The Little Tent Event Co. harmless from and against any and all liability, claims, judgments, attorneys' fees and costs of every kind and nature, including, but not limited to, injuries or death to persons and damage of property, arising out of the use, maintenance– installation, operation, possession, ownership, or rental of the items rented, despite cause.
ASSUMPTION OF RISK/RELEASE DISCHARGE OF LIABILITY.
Client is fully aware of and acknowledges that there is a risk of injury, death, or damage arising out of the use or operation of the items contained in the Rental Agreement and hereby elects to voluntarily enter into this Agreement and assume all of the aforementioned risks. Client agrees to release and discharge The Little Tent Event Co. from any and all responsibility or liability from such injury, death, or damage arising out of the use or operation of the rental items. Client further agrees to waive, release and discharge any and all claims for injury, death, or damage against The Little Tent Event Co., which client otherwise may be entitled to assert.
DISCLAIMER.
The Little Tent Event Co. makes no representation about the suitability of the equipment for any purpose. It is provided “as is” and without any warranty. SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF AN IMPLIED WARRANTY, SO PORTIONS OF THIS DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER LEGAL RIGHTS THAT VARY BY JURISDICTION.
PRIVACY.
The Company will never pass on, sell or distribute Client information to any third party.
MISCELLANEOUS.
The Rental Agreement may be executed or delivered by email, or other electronic means. The Rental Agreement is valid whether properly signed by the Customer or not, so long as the Customer takes possession of the rental items. It is also valid if signed by another party signing on behalf of the Customer, in which case the signing party will sign their own name, and then print C/O (Care Of) “Ordering Party.”
POSSESSION/ TITLE.
The Little Tent Event Co. agrees to reserve all items required for the specified party, confirmed in the Booking email, on behalf of the Client only after A NON-REFUNDABLE deposit of $100 is received by the client. The remaining balance of the party cost must be paid 7 days prior to delivery, unless otherwise specified by The Little Tent Event Co. If this obligation is not met, The Little Tent Event Co. reserves the right to either cancel the party rental without refunding the $100 deposit, or offer rescheduling based on available dates.
Client's right to possession of the rental items: Is for one overnight period (or multiple nights if agreed upon in the rental agreement). In the absence of the renter, the equipment may be signed for by an individual designated by the renter. This individual is automatically given the legal right by the renter to accept liability for the equipment on the renter's behalf. The rental agreement terminates once The Little Tent Event Co. has regained possession of the rental equipment. Title of the rental items shall, at all times, remain with The Little Tent Event Co., with the exception of items that are specifically given to the client, such as eye masks. Client authorizes The Little Tent Event Co. to retake possession of the rental items without notice or legal process at any time, despite whether the equipment is on private property.
CANCELLATIONS.
All clients will provide a $100 deposit in order for The Little Tent Event Co. to reserve their party and dates. (Deposit will be applied to the total balance of the party).
A cancellation of an event will forfeit the $100 deposit if cancelled 14 days or less prior to the event date. If a party needs to be rescheduled, The Little Tent Event Co. will hold the deposit and the client will be given the next available date available. The deposit will be applied to the balance of the rescheduled event.
Adjustments to orders can be made until 14 days prior to delivery except in the case of going under the mandatory 2 teepee party.
SET UP, DELIVERY + UNSAFE CONDITIONS.
The Little Tent Event Co. reserves the right to refuse to install or deliver rental equipment due to unsafe conditions or weather. If this occurs, Customer will be liable for a minimum of 50% of the total cost specified in the Rental Agreement. In the absence of unsafe weather or other conditions, The Little Tent Event Co. will use all appropriate means and methods to secure the rental equipment for the safety of the Customer and the equipment. Sleepover Haven is not responsible for underground utilities, or property/land damage. If permission is granted by the Client to stake anything into the ground at their desired location, then it is the sole responsibility of the Client to check for underground utilities and water mains.
SET UP + DELIVERY CHARGES.
A $30 delivery fee will be charged all events. This fee includes set up and pick up of rental equipment.
Delivery Time - Our delivery and pick up time will be agreed upon in our booking. During either delivery or pick up we will grant a 15 minute waiting period, after which the client will be charged $10 per 15 minutes additional.
DAMAGE WAIVER.
Client agrees to be charged the full cost of any item that is damaged beyond repair, lost or stolen (other than ordinary wear and tear resulting from reasonable and proper use). Damaged items that can be repaired must be returned in their broken state to be eligible for lesser repair cost.
Replacement costs include: Teepee $70, Mattress $70, Decorative Pillow $25, Genuine Bed Tray $30, Sheet $20, Throw blanket $15, Fairy Lights $20, Lantern $15
Repair/deep cleaning costs are equal to half of the replacement cost.
MEASURING EVENT AREA.
Planning and measuring is ultimately the responsibility of the Client. If poor planning leads to improperly measured areas for placement of Teepees or Bell tents, resulting in our inability to complete a job, then no refunds will be given. In addition to being stated on our FAQ page, the Measurements needed are as follows:
Teepee Tent setups: A space approximately 3' x 6' is needed PER teepee setup.
Bell tents: Each Bell tent is 16ft in diameter, after staking the diameter is approximately 24ft.