Frequently asked questions.

What inspired you to start The Little Tent Event Co. and offer tent rentals for sleepovers?

Our inspiration is quite simple…as long term educators we absolutely LOVE children. We have spent our entire career in education with a passion for enriching the lives of children and a commitment to supporting families. As a close-knit family, we have often found that we are best able to connect and enjoy each other when we shared cozy spaces that invite relaxation. We want to offer the same comfort and connection to all children and families throughout the Lowcountry.

How do you select and design the different themes for your tent setups?

We have started with 5 themes that we believe are of high interest to children. These themes were created to represent different genders and age groups of children. We spend time everyday brainstorming and designing new themes as a team and adding opportunties that will offer the same magical expereiencs to teens and adults.

What age range of children are your sleepover tent rentals primarily targeted towards?

Our sleepover tents are best designed for children age 2-12. As we grow, we will be introducing larger outdoor Bell Tents suitable for adults and canopy indoor tests which are best for teens. If you have an interest in any event or type of event that we do not currently advertise, please share your event ideas and our expert team is happy to explore options with you.

How do you ensure that the tents are comfortable and safe for children and adults to sleep in?

Our expert team takes great pride and care in ensuring a seamless event from start to finish. This starts with our commitment to cleanliness and sanitization of ALL of our rental equipment and décor before EVERY single event. We have put the same care into selecting materials that are good quality with comfort as a number one priority. Our accessories are also battery operated with no electrical plugs and are made of child-safe plastics and never any glass. Please feel free to ask any and all questions about safety. As parents, we truly understand the importance of ensuring that ALL children are safe and comfortable.

Rest assured, The Little Tent Event Co. is committed to providing a safe and enjoyable experience for all participants. We take pride in delivering exceptional service and making our customers' events truly special.

What types of additional services or amenities do you offer along with the tent rentals?

It is our vision to help create a magical event that creates long lasting memories. As we grow, we continue to add more and more ideas into our portfolio that we believe further fulfills our vision as expert memory-makers. At the time, we offer additional add-ons to enhance your gathering. This includes a variety of different favor options. In the future, we will be adding an Outdoor Glamping Tent, a glamping picnic package, and additional add-ons. If you have any event ideas that you would like us to provide, please reach out and let us know! We LOVE new ideas!

How do you handle the setup and takedown of the tents at the customers' locations?

As an expert Celebration Crew, our team arrives at the event venue approximately 1-2 hours prior to the start of the event. We work quickly and efficiently to set up all tents and décor, including mattresses, bedding, and linens. We are not responsible for moving furniture and ask that all furniture that may need to be moved to accommodate the event will be moved prior to our arrival. During event planning, a team member will work with you to discuss required space for your customized event. If our team arrives and is asked to move furniture, a $100 fee will be charged to the client. Typical measurements include:

Individual Sleepover Tent setups: A space approximately 3' x 6' is needed PER teepee setup.

Bell tents: Each Bell tent is 16ft in diameter, after staking the diameter is approximately 24ft.

Do you offer customization options for customers who have specific theme requests?

YES! We love learning from the creativity of our customers and meeting the unique interests of all guests of honor. If you have a unique theme in mind, we are here to listen, collaborate, and make your event an unforgettable occasion. 

Are there any specific guidelines or recommendations you provide to customers for preparing the sleepover area before the tent setup?

Our team arrives at the event venue approximately 1-2 hours prior to the start of the event. The exact drop-off and next day pick-up times will be agreed upon when our team shares the event proposal. Due to risk of injury, our team is not responsible for moving furniture and we ask that all furniture that may need to be moved to accommodate the event will be moved prior to our arrival for set-up. During event planning, a team member will work with you to discuss required space for your customized event. If our team arrives and is asked to move furniture, a $100 fee will be charged to the client. Typical measurements include:

Individual Sleepover Tent setups: A space approximately 3' x 6' is needed PER sleepover tent setup.

Bell tents: Each Bell tent is 16ft in diameter, after staking the diameter is approximately 24ft.

Have you considered expanding your offerings beyond sleepover tents, such as providing additional event-related services?

YES! We love new ideas and adding more to our portfolio. We plan on widely expanding the variety of our themes. Additionally, we will be adding an Outdoor Glamping Tent, a glamping picnic package, and additional add-ons. If you have any event ideas that you would like us to provide, please reach out and let us know!

How do you handle any concerns or issues that may arise during a sleepover event?

At The Little Tent Event Co., we prioritize the safety and satisfaction of our customers, and we are well-prepared to handle any concerns or issues that may arise during an event. Here's how we handle emergencies:

1. Open Communication: We encourage open communication with the event organizer. If there's an emergency or concern, we request that they notify us immediately. Our contact information will be provided beforehand for easy access.
Our team will be available on-call during the event. The event organizer can reach us via phone or email at any time, and we'll respond promptly to address the situation. Safety is our top priority, and we'll take all necessary steps to ensure the well-being of the attendees.

2. Troubleshooting: If there are any issues with the tents, party favors, or any other equipment provided by us, we'll troubleshoot the problem as quickly as possible. If a replacement is needed, we'll make arrangements promptly.

3. Customer Satisfaction: We value our customers' satisfaction, and we'll do our best to address any concerns and resolve issues promptly to ensure the event is a success.

Rest assured, The Little Tent Event Co. is committed to providing a safe and enjoyable experience for all participants. We take pride in delivering exceptional service and making our customers' events truly special.

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